Make appointment

We make a visit on location by your choice to fit the right size shoe. This can be at the office or at home. During this fitting session, please feel free to try the proper size and we walk you through the ordering process.

We prefer a visit at the office so your colleagues can use our service also. To encourage a visit at the office you get a discount on your shoes when others will order also shoes during this appointment. If you bring more colleagues or friends together the larger your discount can be!

Sizes

Custom Shoes produces larger sizes. We have chosen to supply all our models up to size 50.

The shoes have the normal standard shoe sizes. To ensure that you are ordering the right size, you can use a free fitting session.

Payment

The payments will be done by Rabobank. After ordering you will be redirected to the secure payment page of Rabobank.

You can use the following payment options:

  • iDeal
  • MasterCard
  • Visa card
  • Maestro
  • V Pay
  • Mister Cash

Return

It is not possible to return your ordered shoes with us. This is because you buy a product that is made by personal taste.

To ensure that you are ordering the right size shoe, you can use a free fitting session.

Shipping

Shipping

Custom Shoes sends the order to the address specified by the customer, such as home or work address. In the Netherlands the postage included in the sale price. The cost of sending abroad are variable. This depends on the country.

Track & Trace

With the track & trace number of the sender, the customer can track the order. The customer receives the track & trace number and a link to the website of the sender by e-mail once the parcel has been sent. When the customer the package is not able to receive on the specified date, the courier will still do twice an attempt to deliver the packet. If after three times yet failed to deliver the order to the customer, the order will be sent back Custom Shoes. We will contact you to schedule a new shipment. These costs for the new shipment will be for your account.

PRIVACY

Our privacy policy is designed to protect the privacy of the users of the website and forms part of our Terms and Conditions. The policy applies to all our products here unless specifically state otherwise in writing. We respect the privacy of all users of the website and shall ensure that the personal information you give us confidential behandeld.In is as far as we in the course of the ordering process, which is necessary for the purchase of products or services, personal Data from the user, managing, processing or use, this only happens in the context of the Dutch and European data protection legislation.

Users can visit our website and the content itself inform without personal data having to opgeven.Persoonlijke data voluntarily provided by the user, for example when an account is created, order is placed, when signing up for a newsletter or similar functions Make use of. This personal information may include:

1. first and last name
2. Address
3. E-mail address
4. telephone
5. birth
6. order history

We use the data to the delivery of our products to quickly and easily run smoothly. Otherwise, the data will be used only with permission of the user. We will not sell personal information to third parties and to third parties will only provide those involved in the execution of the user of the order.

We use security techniques to prevent the loss, mutilation or other modification of information. The information you share with us is kept private and not public.

If your details are registered with us, we will delete request your personal information from our database. Please contact info@customshoes.nl . You can also customize and change your data online.

Cookies

We collect data for research to gain a better understanding of our customers so we can tailor our services to this

This website uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers Custom Shoes or that of a third party. We use this information to track how you use the website, compiling reports on the website activity and providing other services relating to website activity and internet usage.

DISCLAIMER

For access to and use of the Custom Shoes website, besides the applicable laws and regulations, the terms and conditions listed below. Use and viewing of this Web site constitutes acceptance of these terms and conditions.

Inhoud

The information on this website is compiled by Custom Shoes with constant care and attention. Yet it is possible that information published on the site is incomplete and / or incorrect. Custom Shoes excludes all liability for any direct or indirect damages of any nature whatsoever, arising from or in any way related to the website. We also accept no liability for errors and incorrect information from third parties referred to in this site. Custom Shoes, the contents (texts, images, sound, hyperlinks and other objects) from this website at its discretion and at any time or terminate, with or without prior notice. Custom Shoes is in no way liable for the consequences of change or termination. The copyright on this website rests with Custom Shoes. Duplication in any form is prohibited without the prior written consent of Custom Shoes

Copyright

The website and all its parts, with the exception of certain (hyper) links, are owned by Custom Shoes. It is not allowed to make the site or parts of it public, copy or save without the express written consent of Custom Shoes.

Website van derden

Custom Shoes may include hyperlinks to other websites which are outside the domain of custom shoes. These are included for information of the user and are not controlled by Custom Shoes, created and / or maintained. If there are any links on this website provided that the files of any Content may be downloaded, done that downloading at your own risk. The links hold no confirmation of these files. For damage to your system and related damage resulting from downloads Custom Shoes bears no liability. Custom Shoes nor is in any way responsible for the content of those webpagina`s

Legal validity of the disclaimer

This disclaimer is considered part of the internet publication relating to this website. When certain expressions are incorrect on this website and / or violate the law, it has no effect or influence done elsewhere on this website utterances.